Welcome to SurveySoko's Support and FAQs section. Here you'll find answers to common questions and information on how to get assistance with using our survey creation platform.
1.     How do I contact SurveySoko for support?
·        If you need assistance or have questions about using SurveySoko, you can reach out to our support team via email at [email protected]. Our dedicated support team is available to help you with any issues or concerns you may have.
2.     What types of surveys can I create with SurveySoko?
·        SurveySoko allows you to create a wide range of surveys, questionnaires, and polls. Whether you need to gather customer feedback, conduct market research, or collect employee opinions, our platform provides the tools you need to design customized surveys tailored to your specific needs.
3.     Is SurveySoko secure?
·        Yes, we take the security of your data seriously. SurveySoko implements industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Additionally, we regularly update our security protocols to ensure that your data remains safe and secure.
4.     Can I export survey data from SurveySoko?
·        Yes, SurveySoko allows you to export survey data in various formats, including Excel, CSV, and PDF. This enables you to analyze the responses collected through your surveys and generate reports for further analysis or sharing with stakeholders.
5.     How do I upgrade my SurveySoko plan?
·        If you're interested in upgrading your SurveySoko plan to access additional features or resources, please contact our sales team at [email protected]. They will be happy to assist you with upgrading your subscription and answering any questions you may have about our premium plans.
6.     Do you offer training or tutorials for using SurveySoko?
·        Yes, we provide comprehensive training materials and tutorials to help you get started with SurveySoko quickly and easily. You can access our library of resources, including video tutorials, user guides, and FAQs, on our website's Help Center.
7.     How can I cancel my SurveySoko subscription?
·        If you wish to cancel your SurveySoko subscription, please contact our support team at [email protected]. They will assist you with the cancellation process and ensure that your account is deactivated in a timely manner.
8.     What languages does SurveySoko support?
·        SurveySoko currently supports multiple languages, including English, French, Spanish, and more. You can choose your preferred language when setting up your surveys and customize the survey interface accordingly.